Gender And Leadership

I recently attended a graduation ceremony for a Women’s Leadership Program, one of my supervisees was graduating and invited me. It was a wonderful ceremony with passionate speakers chosen from a group of women who will have a strong influence on their organizations and communities. I could just leave it at that, but there was a…
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Tough Love In Management: Lessons Learned The Hard Way

My twelve-year-old son learned a tough lesson the other day. He has been saving up for an Xbox; mowing lawn, birthday money, good grades [I pay for A’s] and whatever extra chores he can do. He kept his saved cash in nice little piles on his desk and despite warnings from both his mom and…
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In Defense Of Bullies … Sort Of

By Darrin Tonsfeldt The Village Business Institute Is there an epidemic of bullies in the workplace or is this just the infliction of the month of which the popular media is most enamored? I have no doubt about the existence of bullies in workplaces and schools, but I’m not sure they are the “lesser human…
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People Don’t Like To Be Ignored: The Value Of A Return Call (or Email Or Text)

What does it say about you when you do not return a call, e-mail or text from a vendor? How do you feel as a vendor when a customer doesn’t return your call, e-mail, or text? How we communicate with each other, regardless of our position as the vendor or customer, is a powerful part…
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Jobs (even Low-wage) Jobs Can Teach Valuable Lessons

Rachel Farrell’s article for MSN (3/21/2011), “4 jobs everyone should have” got me thinking about the importance of early career jobs. She listed four positions that she believes teach valuable lessons—server, retail clerk, customer service and manual labor. In my own career I have worked in three of the four; retail clerk, customer service, and…
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